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FAQ

FAQ's

Everything You Need to Know

From shipping and returns to rewards and sizing — we're here to make your experience as seamless as possible.

How long will it take for my order to arrive?+

Most orders are hand-finished and shipped within 5–7 business days, with delivery times varying by location. You'll receive tracking as soon as your order ships.

What is your return policy?+

We accept returns on unworn, unwashed pieces within 14 days of delivery. Reach out to our team and we'll walk you through it.

How do I choose the right size?+

Each product page includes detailed measurements. If you're between sizes, our team is happy to help you find the right fit before you order.

What payment methods do you accept?+

We accept all major credit cards, PayPal, and other secure checkout options at checkout.

How does the Muse Rewards program work?+

Earn points with every purchase, review, and referral — then redeem them for discounts, free shipping, and early access to new collections.

How can I contact support?+

Our team is always happy to help — reach out any time through our Contact page.

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